Toxic high performers get results, but leave a scattering of wounded along the way.
Their negative impact on others is legendary, and they either are unaware or unconcerned.
They are the center of their universe.
What is a leader to do?
The answer is simple: STOP ALLOWING IT !
It takes a guts and a simple conversation.
“This can’t continue.” Spell out what you mean by “this.”
The implication is that the Toxic One cannot continue working here.
You may want to say it directly. Showing you mean it is important.
Then throw the ball to Mr. or Ms. Toxic. “How can I help you change?”
If he/she does not produce concrete, practical ideas, simply say, “Come back tomorrow with a plan.” Set the time.
Keep in mind that “I’ll do better” is not nearly enough.
Stay firm. “This can’t continue.”
Remember, most people find it hard to change on their own. Providing an experienced coach is a good option.
Martha Forlines and Thad Green
